Hear Your Customers. Grow Your Sales. Efficiently.

01

Real Conversations, Richer Insights.

The agent chats humanly with customers, capturing their genuine voice and detailed feedback through video, text, and images. It's a genuine conversation, not a survey.

02

Reviews That Actively Increase Sales.

Built-in Conversion Engine intelligently displays the most relevant, authentic reviews to shoppers at the right moment, boosting trust and measurably lifting your sales.

03

All inclusive. Success-based pricing.

All plans include the Review Collection AI agent and the Conversion Engine. No hidden fees, no complex add-ons. Pay only per customer review collected.

Real Conversations, Richer Insights

The Customer Voice collection AI agent engages with your customers naturally to capture authentic feedback that goes far beyond star ratings. Discover why customers truly love your products—or what could be better.

Human-touch Conversation

Listens & engages to understand the customer's POV; doesn't shove a survey down their throat.

Brand Values

Uses your brand values ensuring every AI-customer interaction is consistent with your brand ethos.

Video, Images, Text

Captures customer conversation in multi-modal formats, ensuring rich, multi-dimensional understanding & insights.

Customer love
Customer
Sarah L.

"The moisturizer feels amazing on my sensitive skin! It absorbs quickly and doesn't leave any greasy residue. My skin feels hydrated all day long."

AI agent identified: Product benefits (quick absorption, non-greasy), Use case (sensitive skin), Value (all-day hydration)

Reviews That Actively Increase Sales

Our Conversion Engine doesnt just display reviews—it strategically uses them to address shopper concerns and drive purchases. It turns your customer feedback into a powerful conversion tool.

Personalized Review Display

Shows each visitor the reviews most relevant to their interests, behaviours, and purchase hesitations.

On Brand. Everytime.

Consistently uses your brand guidelines to ensure review-display is seamless with your brand voice.

Continuous Optimization

Constantly tests different reviews and layouts to maximize browse-to-buy conversion impact.

Product Page
Reviews most relevant to you
2 days ago

Perfect for sensitive skin!

I was worried about irritation but this has been so gentle on my skin...

Read more
1 week ago

Worth the price

I was hesitant about the cost, but a little goes a long way...

Read more
+41% conversion increase with personalized reviews

All inclusive. Outcome-based pricing.

Get everything you need in one platform. No nickel-and-diming for essential features. Just customer feedback and results you can measure.

All-inclusive Features

Every plan includes advanced AI, all review formats, the Conversion Engine, and analytics. No upsells for core functionality.

Outcome-based Pricing

Pay only to know your customer feedbacks & thoughts. Not for every order that you recieve !

Self-optimizing System

The platform continuously learns from results and automatically improves performance without requiring your attention.

What Makes Us Different

Feature Others Unagenie
Video Reviews Premium Add-on Included
AI Insights Limited or Extra Included
Conversion Engine Not Available Included
Setup Support Self-service or Paid Free Concierge
Pay by Result Charges per Email Only Collected Reviews

Pricing Focused On Your Success

Great brands want to hear their customers' voice, not just pay for the effort of reaching out to customers. Thats why our pricing model isn't based on number of orders, but on the number of customer voices we capture for you.

Starter

$49 / month

Includes 25 Collected Reviews

($1.80 per extra review)

Start

Growth

$169 / month

Includes 100 Collected Reviews

($1.60 per extra review)

Collect Customer Reviews

Scale

$429 / month

Includes 300 Collected Reviews

($1.40 per extra review)

Collect Customer Reviews

Our Pricing Philosophy

  • Minimize Waste: You get a generous number of successfully collected reviews included monthly. Pay only for the actual results beyond that – not for every order, email or request sent like other platforms.
  • Maximize Value: Every plan includes all features, including our revenue-driving Conversion Engine. Get the full power from day one, with no upsells for core capabilities like video or AI.
  • Stay Flexible: Start with a predictable base plan. Need more reviews for a big upcoming sale? Easily scale up with clear per-review collected rates (that get cheaper on higher tiers!). You control the volume.
  • Scale Efficiently: Higher tiers give you more included reviews at a better rate, plus lower costs for additional reviews, rewarding your growth fairly.

* All prices are monthly. Additional reviews require pre-paid balance.

* Need higher volume, invoice based pricing, API access or custom features? Talk with the founder ↓

Review Collection Costs

625 Orders / Month
50 Reviews / Month
Your review collection rate: 8%
Platform (Plan Used) Cost Cost Per Review

*Competitor costs are estimates based on public pricing tiers (April 2025). Your review collection rate is calculated as (Reviews / Orders)*100. The typical industry review collection rates are less than 10%.

*Unagenie's pricing is based on the number of reviews collected, not the number of orders. This is because number of order does not directly solve your brand needs - the need to know your customer's thoughts.

Frequently Asked Questions

Unlike other platforms that charge based on number of monthly orders, our "collected reviews" pricing model charges only when the AI agent is able to get a review from the customer, and NOT on the orders / customers it reached out to.

Nothing. The Agent stops collecting more reviews, but continues running the Conversion Engine to improve your conversion rate.
You can always add more funds to your account, and the Agent will resume collecting reviews.

A "Collected Review" is a completed customer review that our AI agent has successfully obtained from your customer and processed for display. This includes any format — text, video, or photos. You're only charged for actual reviews collected, not for outreach attempts nor for your total orders.

Our AI agent uses a multi-channel approach to engage customers at the optimal moment for each individual. It analyzes purchase data, previous interactions, and customer behavior to personalize both the timing and content of outreach. The agent adapts its tone to match your brand voice, responds conversationally to customer questions, and makes the review process effortless—resulting in 3-5x higher response rates than traditional email campaigns.

Yes! You can upgrade your plan at any time, and the change takes effect immediately. For additional reviews beyond your plan's included amount, you can add funds to your account balance whenever needed. The system automatically draws from this balance as reviews are collected, using your plan's per-review rate. This gives you complete flexibility to scale up during promotional periods or high seasons.

The Conversion Engine is our intelligent review display system that goes beyond simply showing chronological or random reviews. It analyzes each site visitor's behavior, browsing patterns, and potential purchase hesitations to dynamically display the most persuasive reviews for that specific customer. For example, price-sensitive shoppers see value-focused reviews, while those concerned about product durability see longevity testimonials. This targeted approach has been proven to increase conversion rates by an average of 41% compared to standard review displays.

Absolutely. You can directly import your existing reviews from any platform in CSV or Excel format. Or we can do it for you when you use our FREE concierge service.

At the moment, we offer discounts for volume pricing only. But we do provide discounts on a case-by-case basis, especially if you are a non-profit. Please reach out to us.

No. We are a bootstrapped startup and our focus is on building an amazing product with high ROI for our customers. We can't afford trials, but we offer a 14-day money-back guarantee the first month. No questions asked.

No. We are not the cheapest, but we generate the highest return on your hard-earned money. Our pricing is highly competitive, and our Review Collection AI agent + Conversion Engine generate the maximum return for your brand.

We currently support Shopify out of the box (self serve). We are working on expanding to other platforms for self-serve. Our onboarding concierge will help you integrate with any e-commerce platform.

The integration process takes 1 min (self-serve) or 4-8 hours (concierge service) for Shopify. For other platforms, it takes 4-12 hours - our onboarding concierge will do it for you.

Capture Customer Voices & Increase Sales

FREE onboarding concierge service.

About UnaGenie

Unagenie is a full-stack AI agent OS for modern consumer brands to outcompete the giant incumbents. Start with the best AI agent for competitive brand intelligence, and scale up revenue using the best AI agent for customer review collection & conversion-rate optimization.